Website Migration

A: When your current hosting provider can no longer fulfill the necessities of your web site, or when you face continual downtime, or if you have to wait for hours for the client support staff to respond back to you, it may be a clever idea to swap your hosting provider, i.e. to migrate all the files for your websites as well as your databases from your present provider to your future provider. At Topmark Services, we are aware that this can often be difficult and time–consuming. That is why we’ll accomplish all that for you for free!Our highly capable technical staff members will move your website content from your current web hosting provider to us. Our technicians have a lot of experience migrating web sites and can handle anything – from a traditional WordPress blog or Joomla^™ CMS–based website, to an extremely complex, custom–built app.

A: While we can’t give you a precise time window, because there are many factors, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our best to transfer your website within 48 hours, and in certain cases – within 24 hours (when the content is not large).

A: We will require the login information for your old web hosting provider’s Control Panel as well as the site’s name (domain name).

A: In order for us to begin the transfer of your web hosting account, you must first open an account with us. Opening an account with us will require that you to share the exact same info you have given to your present hosting provider. We also have a very rigorous Privacy Policy, which specifies how private data is dealt with.

A: Your web site will continue to work exactly like it did before with your former hosting provider. As soon as we are through with the transfer, your web site will be configured to work on our hosting platform and we’ll alert you to preview it. If it is working properly, all you will have to do is modify the name server records corresponding to your domain name. Your website will be migrated to us without any downtime.

A: Nah. Apart from your login details for the Control Panel, we don’t need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.

A: We can transfer your web site from any hosting provider or any Linux–driven hosting platform as long as we can gain access to the Control Panel and there’s FTP access available.The only websites that we’re unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.