Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Our client help staff is on duty day and night to take care of each of your support inquiries. Each ticket you submit to us shall be replied to within up to 1 hour. If your case demands aid from an admin, we will forward the ticket to the technician in charge and will notify you that the problem is being resolved.

  • Top quality support service

  • Professional Technical Help And Support Service

  • Our customer assist staff is going to be on shift for you 24/7 to to handle all service demand tickets that you send. We offer technical help and support for the programs that are installed in advance on your hosting server. These include our in–house developed Control Panel, the selected Operating System plus the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Control Panel that comes for free with your VPS offers you an included articles base. There’s an assortment of detailed how to content articles and a selection of step–by–step video lessons that demonstrate all the necessary website management jobs. You can gain access to them by clicking the Help or Video keys in the top right part of each Control Panel section.