1 hour ticket response
Timely assistance is our main objective and this is the reason why we have a team of seasoned technicians who are prepared to offer a swift response to any question that you might possibly have. Simply submit your support ticket from the Control Panel and we will get back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute technical support ticket response time.
A Top–Class Customer Service
We have a team of web hosting support experts who will be happy to answer all your questions every time you need assistance. Most of our support staff members have many years of experience in the web hosting realm, which means that you can always count on fast and in–depth answers to your requests.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how you can use a certain service, we have incorporated a truly intuitive Help Center section in our Control Panel. You can search through a large selection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. database or check out our step–by–step video tutorials.