An Intuitive Help Center Section
In the Control Panel you can find an exhaustive Help Center section featuring heaps of articles and commonly asked questions. They are answered by our support team of practiced technicians. Just fill in your question and our clever platform will offer you the most suitable answer.
For those who prefer to discover how to rectify a regularly experienced issue by watching a how–to video, we have added a selection of video tutorials to our Control Panel. All the tutorial videos are very short and easy to grasp. They offer step–by–step demonstrations of different web site administration procedures.
A 60–Minute Ticket Response Time Guarantee
We back up our semi–dedicated servers with a 24/7 client care service and a one–hour ticket response guarantee. Our competent customer service technicians will be available 24/7/365 to reply to your questions and to take care of any issue that you could stumble upon. Simply send a trouble ticket from the Help Center and we will reply instantly.