A 99.9% Server Uptime
Our web hosting platform is based on a dependable, enterprise–class hardware configuration and a significantly modified Linux distribution. This is why, no matter what your website is, or how many website visitors you have, or even in case there is a denial–of–service attack, our web hosting servers will stay up and your websites will stay online.
All our web hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s essential to also set up your own network architecture. Because of this, we built a custom internal network in all our data center facilities. Relying on top–notch Juniper switches and routers, our internal network allows for mega–fast data transfer rates and is also completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, irrespective of which hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your money on the line, you cannot feel truly secure. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel happy with our service or if you want to get a more robust hosting solution, like a VPS servers or even a dedicated servers – we will give you a full refund, without secret costs or repayment taxes.
24/7 Technical Support
We have attentively picked each individual member of our 24x7 support team to make certain that we can offer the very best help desk service that you can get. Each one of our techs has lots of years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. What’s more, they’re available 24x7x365 – you will be able to get in touch with them whenever you want and they will respond as fast as possible.
Their average response time is just 20 minutes, whilst with many other hosting vendors you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in less than 60 minutes.