A Control Panel is a web-based interface via which you can control various aspects of your online presence. As an illustration, you can easily set up or edit site files, create and check email messages, handle databases, check visitor stats and so on. Those things are done using buttons and menus in an internet browser and the CP can also be called ‘back office’, i.e. the administration area associated with your website hosting account. Most of the Control Panels available on the market will allow you to handle all hosting-related matters, but you'll commonly need a different system to deal with payments or to get a new domain when the company offers domain registrations. With respect to the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue also, or you may have to employ a 3rd system.