Service Uptime Guarantee
Understand what a service uptime guarantee consists of and also just how you are able to make use of it.
The service uptime for every web hosting account is of significant importance. If you use a web server that has chronic problems and your website is not accessible for extended periods of time, it is more likely that visitors shall not come back. Provided you have an online store, for example, this would mean lost customers and less financial gain. Your sites might even get penalized by search engines like google with lower rankings regardless how good their content is. In order to avoid this kind of scenario, always make sure that the hosting service you get is stable. By doing this, the success of your website will depend only on its content and your advertising campaigns and will not be affected by hosting-related elements that you have got no control over.
Service Uptime Guarantee in Web Hosting
We guarantee 99.9% service uptime for each web hosting account on our servers. We take advantage of an avant-garde cloud hosting platform in which every part of the web hosting service is addressed by an independent cluster of web servers, so if one machine fails, the remaining ones within the cluster are going to take over immediately. The cloud platform also lessens the overall load significantly, and so the website hosting service is far more stable compared to a service by which everything runs on a single machine and your websites will perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to make sure that your sites will stay online no matter what. Software and hardware firewalls warrant the proper operation of the machines in the event of DDoS attacks while in the case of any software problem, we have professionals keeping track of the machines 24/7.
- Service Uptime Guarantee in Semi-dedicated ServersIf you purchase a semi-dedicated server package from us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a modern cloud website hosting platform with a load-balancing system that basically eradicates any downtime. The files, emails, statistics and databases are all handled by their own groups of web servers, so even when there is a trouble with one machine, your websites aren't going to be affected in any way. This enables us to provide a way more stable website hosting service compared to companies that run everything on one machine where a problem with a single service can take the entire server down. In order to avoid infrastructure complications, our data centers employ various Internet providers and powerful diesel generators, so whatever happens, the servers will keep functioning without any disruptions and your websites will remain working. Any software problems are going to be dealt with immediately by our experienced team of administrators which monitor all web servers 24/7.
- Service Uptime Guarantee in VPS ServersOur Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by several Internet providers and diesel backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are created to steer clear of any chance of hardware dysfunction and each part has been tested carefully. The safety of your data is ensured through enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites are going to be functioning practically without any disturbances. Our competent professionals will resolve quickly any software issue that could show up, so even if there is a problem with a different VPS server account on the physical web server, your VPS will not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an exceedingly stable hosting service.
- Service Uptime Guarantee in Dedicated ServersIf you purchase a dedicated server plan through our company, you can take full advantage of our service and network uptime warranty. We will make certain that your web hosting server is accessible at least 99.9% of the time no matter what. We work with new, thoroughly tested hardware components to build every server and we guarantee that all pre-installed software is working properly before the server is handed over to the consumer. We have also taken measures to prevent any possible infrastructural issues - the constant power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured by employing a number of independent Internet service providers. Our professionals are available constantly, including weekends & holidays, so even if any unanticipated challenge arises, they'll resolve it in a timely manner to avoid any downtime of your web server and the sites or offline apps accommodated on it.
- Service Uptime Guarantee in Semi-dedicated Servers