A lot of people who start using their first hosting account, or change companies, typically have enquiries in regards to how particular operations are carried out or bump into predicaments when setting up various things such as e-mails, website settings, and so on. That is why, lots of hosting companies have prepared documentation with common questions and problems in order to help their clients obtain info swiftly and easily. As a result, the technical support engineers can spend more time on real problems that particular clients may be encountering, as the solution for the minor things will be available online and customers will be able to easily deal with them without touching base with the client care staff. Having comprehensive documentation is essential, particularly for new users without any past experience, because the hosting service involves an immense number of features and many individuals can become baffled about what action to take. A good information repository can both help you accomplish the operations that you wish and learn how the hosting service functions as a whole.
Extensive Online Documentation in Web Hosting
All web hosting that we are offering feature an in-depth knowledge base where you can find all you need to know with regards to your hosting account. Irrespective of whether you plan to create a brand-new database, to redirect a domain using an .htaccess config file or to create an e-mail address on your PC or cell phone, you can just check our step-by-step help articles and all the info that you require will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that pertain to the functions that can be accessed through it. In case you would like to see the entire article archive and get informed about all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any problem that you might stumble upon, but if you don’t find what you need, you can always get in touch with us, as our help desk support staff is at your disposal 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include extensive online technical documentation where you will find information about all the functions that our custom-created Hepsia hosting Control Panel comes with, plus solutions to various questions and challenges that you may bump into. All user manuals include comprehensive instructions, which suggests that you will not need to worry about omitting something if you want to export a database, for instance. The troubleshooting articles encompass a number of viable reasons for given problems and the solution for each one of them, so if you are not able to send email messages even though you have the right settings, for instance, you can quickly find out what the reason might be and fix the issue with a few clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each of its sections. In case you would rather browse all help articles, click on the Help link, which is located in the top right corner of the Control Panel.